Job Title Specialist Support Coordinator
Location Cannington
Position Description

Specialist Support Coordinator

Full time position (Part time applicants will also be considered)

Pillar Support Coordination is a WA-based specialist support coordination organisation. We value people’s individuality and are committed to ensuring people have choice and control in how they use their NDIS funding. We work alongside people and their support network to understand the possibilities of their NDIS plan and to connect them with the services and supports that best meet their needs. Our team assists people to explore their options and build on their own capacity to manage their plan, their way.

Pillar Support Coordination is committed to the National Standards for Disability Services. As part of this commitment, we consistently provide impartial advice and support in the best interests of every participant. This includes working with a range of disability, community and government service providers.

Pillar is an organisation founded under parent company Nulsen Group. Nulsen Group is one of Western Australia’s leading community services providers with a 68-year history of excellence. Our services encompass disability, housing, allied health, justice, child protection and reintegration.

Our purpose is to empower people to live their best life.

How you’ll be improving lives for people with NDIS plans:

  • Supporting people to achieve their goals and get the most out of their NDIS plan by reducing barriers and seeking solutions.
  • Working collaboratively with the person, their family, caregivers, the National Disability Insurance Agency, community partners, government and non-government agencies, relevant disability service providers and the community to identify the most suitable supports and services that meet the person’s goals.
  • Working with people to identify, assess and choose their preferred provider, negotiate the services to be provided, develop pricing and service agreements with agreed provider, and liaise with Plan Managers.
  • Clearly communicating to support families and other key stakeholders to understand the issues that affect the individuals’ quality of life, personal and life-skills development.
  • Providing and maintaining accurate reports, notes and records to meet organisational, contractual and legislative requirements.

What you must have:

  • At least two years’ experience in a similar role or related field.
  • Knowledge and experience working with a range of people with disability and/or Mental Health.
  • Strong ability to manage and prioritise own workload.
  • Excellent interpersonal, written, and verbal communication skills, and the ability to develop good working relationships with internal and external stakeholders, including participants, families, medical providers and interdisciplinary teams.
  • Demonstrated experience in person-centred planning, complex problem solving, and the ability to think innovatively.
  • Awareness and understanding of the National Standards for Disability Services and understanding of the rights, needs and requirements of people with a disability from diverse cultural backgrounds.

You will also need:

  • Australian Drivers Licence
  • WWC
  • NDIS Worker’s Screening Check
  • Proof of Covid-19 Vaccination

What we give back:

  • Salary packaging of up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum.
  • Ability to purchase additional leave
  • Generous Long Service Leave
  • 3 extra ‘Pillar’ days per annum/pro rata; for you to take when you want to do what you want!
  • Annual Flu Vaccination Program
  • Additional superannuation contributions options available
  • Access to our Employee Assistance Program
  • Professional development and training

If you require any further information about the recruitment process, please contact a member of the People & Culture Team on (08) 6253 4700.

Applications close: 5pm, Sunday 18th December 2022.

Please be advised we may proceed with interviews and appointment prior to the closing date.