A good Support Coordinator will work alongside the person and/or family to build their capacity to exercise choice and control and navigate their supports and services in pursuing their own individualised goals.

So, what are the traits that make a Support Coordinator great?

A great Support Coordinator will:

  • Understand the importance of getting to know the person they’re working with
  • Actively listen and walk alongside the person on their journey
  • Innovate and think outside the box to find the solutions that work best
  • Communicate clearly and regularly to ensure people feel empowered and heard
  • Be reliable and responsive to help when they are needed
  • Take the time to understand people and their needs
  • Have expertise and strong local networks.

To learn more get in touch with Pillar Support Coordination on hello@pillar.org.au or phone 08 6253 4700.